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Service Support

What preparatory steps should I take before requesting a custom workstation or tool storage solution from Guang Er Mei?

Before initiating a custom solution request, we recommend completing three key preparatory steps to ensure accuracy, efficiency, and alignment with your operational goals:

  1. Document workflow & spatial constraints: Capture floor plan dimensions (with doorways, columns, utilities), current equipment layout, and material flow paths — ideally in CAD or scaled sketch format.
  2. Define functional requirements: Specify load capacity (static/dynamic), surface performance needs (e.g., ESD-safe for electronics assembly, corrosion-resistant stainless steel for wet environments), and ergonomic parameters (e.g., seated vs. standing operation, multi-level access).
  3. Clarify integration context: Identify adjacent systems (lean tube frames, conveyor interfaces, PLC-controlled tool carts) and compliance expectations (6S standards, ISO workspace guidelines, vocational training certification requirements).

Guang Er Mei engineers use this input to generate precise 2D/3D layout proposals within 24 hours — with no upfront fee. Our Huizhou-based team supports on-site validation prior to production, ensuring fit-for-purpose delivery without rework or delay.